Policies

What you're paying for

The 90-day intensive is $1,250 a month for three months, or $3,750 paid once. All prices are in U.S. dollars (USD). It includes a 45-minute onboarding call, which is planning and does not count as a coaching session, and four 30-minute one-on-one video coaching sessions each month. The free 30-minute introductory conversation before you enroll is a separate appointment.

Integration, the lighter support period after an intensive, is $495 per month and usually lasts two months. Integration includes two live virtual group sessions each month: a 60-minute Group Mastermind focused on applying and reinforcing what you've learned, and a 60-minute Open Office Hours session for questions and guidance. Before Integration begins, we agree on its length together. You commit to the full agreed period, whether payments are made monthly or upfront. If you stop attending before that period ends, the remaining payments are still due.

A next intensive is the same price as the first and begins only if we both agree. Our coaching relationship can continue for years, but there is no annual contract. Each new stage is a separate commitment we agree to together.

Refunds and cancellation

For the 90-Day Intensive, you can cancel any time before your third coaching session begins and receive a full refund of everything you've paid, whether you chose monthly payments or paid upfront. To cancel, email us at [email protected].

A session that counts as used under the rescheduling policy below (for example, one missed without notice) also counts toward the first three sessions. Once your third coaching session begins, or would have begun, the full three months of the intensive are owed, whether you pay monthly or all at once. If you're on monthly payments, the remaining payments still come due. Stopping attendance does not end them.

Integration does not have the Intensive's early-refund period. Once Integration begins, you owe the full amount for the period we agreed upon, even if you stop attending before it ends, except as provided in our Terms or required by applicable law.

Rescheduling and missed sessions

These rescheduling rules apply to individually scheduled coaching sessions, such as the sessions in the 90-Day Intensive. They do not apply to Group Mastermind or Open Office Hours sessions.

You can reschedule a coaching session with at least 24 hours' notice. The replacement session needs to happen at a time that works for both of us, within seven calendar days of the original session.

A session you cancel with less than 24 hours' notice, miss without notice, or don't reschedule within those seven days counts as used and isn't refundable. We may make exceptions for emergencies or other circumstances.

If we need to reschedule a session, we'll work with you to find a replacement time that suits you, and you won't be penalized.

No automatic renewal

The 90-Day Intensive costs $3,750, payable in three monthly installments of $1,250 or as one upfront payment. Billing ends when the agreed payments are complete. Integration and any future Intensive require separate agreements and do not begin or renew automatically.

Payments

Payments are processed securely by Stripe, and this website uses https. We never see or store your card number.

Billing questions and disputes

If a charge looks wrong, please email us first at [email protected]. We'll reply within two business days. You can also contact your card issuer at any time. If a charge is disputed, we'll provide the agreement, your payment records, and your session dates.

California Consumer Notice

The provider of this service is Motivasean Coaching Team LLC, 8889 Rio San Diego Dr, San Diego, CA 92108. Telephone: (619) 485-4901. Email: [email protected].

Our charges are described on the Pricing and Policies pages and shown before you pay.

To resolve a complaint or get more information, contact us at the telephone number or email above. You may also contact the Consumer Information Center of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.